Start with your student's teacher, counselor, nurse or other professional. Disputes and misunderstandings are often best resolved in person and may be the result of miscommunication. Often, misunderstandings can be cleared up or issues addressed through a courteous conversation at the school level. 

You may feel you were unable to resolve the issue with school staff. In this case, you should schedule a meeting or phone call to discuss the situation with your school's assistant principal or principal. 

If you still feel there has not been a satisfactory resolution after exhausting all efforts in the steps outlined above, including discussing the situation with the principal,  please contact the district office at (530) 886-4400. If you have not taken the steps above to resolve the issue with the school, you may be referred back to the school site.

The first step in resolving a complaint is to start with the process outlined above.

Some issues may need to follow a more formal process and may fall under the Uniform Complaint Procedures, Williams Uniform Complaint or a Complaint Concerning District Employees.

(Board Policy/Administrative Regulation 1312.3)

Some matters lie within the Uniform Complaint Procedures (UCP) scope. A UCP is a written statement alleging unlawful discrimination or failure to comply with a federal and/or state law in regards to specific programs. A complaint must be filed by way of the UCP as written in the California Code of Regulations, Title 5, Sections 4600-4687.

Uniform Complaint Procedures Form

AR 1312.3 Complaint Procedure

CDE Uniform Complaint Procedures Pamphlet

(Administrative Regulation 1312.4)

A Williams Complaint refers to insufficient instructional materials, emergency or urgent facilities conditions that pose a threat to the health and safety of pupils, and teacher vacancy or mis-assignment. Williams Complaints may be filed anonymously. 

Williams Uniform Complaint Form

Administrative Regulation 1312.4

BP 5145.9 - Hate-Motivated Behavior

(Board Policy/Administrative Regulation 1312.1)

Every effort should be made to resolve a complaint at the earliest possible stage. Whenever possible, the complainant should communicate directly to the employee in order to resolve concerns.

Complaints Concerning District Employees Form (see step 1)

BP 1312.1 PDF

AR 1312.1 PDF

The District Liaison can assist you in completing a formal complaint. The procedure is also available for the complainant to follow on their own and present to the District by way of the Superintendent's office (see: administrative regulation of complaint procedure).

It will depend upon the complaint. In many cases, however, the safety of the individual will require an investigation that will involve naming names. This should not deter a person from reporting an incident, whether involving themselves or others.

There are several interim supports for students that may be offered during an investigation: schedule changes, counseling, academic support, etc. Please ask the Liaison, listed above, for the supports available in a particular situation.

Sexual Harassment: Students

• BP 5145.7 Students, ref Title IX

• Steve Caminiti - scaminiti@puhsd.k12.ca.us

• 530.886.4406

Sexual Harassment: Adults

• BP 4319.11 Personnel Title IX

• Elena DalFavero - edalfavero@puhsd.k12.ca.us

• 530.886.4426

Title II and 504: Students

• Carrie Warda - cwarda@puhsd.k12.ca.us

• 530.886.4443

Uniform Complaint Procedure

• BP 1312.3 Uniform Complaint

• AR 1312.3 Complaint Procedure

13000 New Airport Road, Auburn CA, 95603

For more information on Title IX, click here.